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Data deletion

Last updated: November 5, 2026

Legendei: AI Video Captions (Legendei in Portuguese, package engcom.legendei) uses an anonymous Firebase session. The app does not offer registration with a name, email address, password or social login. The session receives a technical identifier, called a UID, associated with processing, usage and subscription records.

Contact for privacy requests

To request information, access, correction or deletion of data, write to hello@legendei.io with the subject “Legendei privacy and data” and describe your request. You do not need to provide a name or email registered in the app: the app has no such registration.

Limits of anonymous identification

The email address used to contact support is not automatically associated with the app session. The app currently does not display the UID or offer an authenticated deletion request. Our team must assess whether it can locate the records and safely verify that they belong to you. A UID provided on its own is not proof of ownership.

Clearing local session data may lose the link to the previous UID. We cannot promise to locate or delete records that cannot be safely linked to the requester. Our team will explain the next steps and applicable timeframe after assessing the request.

Retained data and automatic cleanup

  • Audio extracted from videos is uploaded to generate captions. The cleanup routine provides for removal after 7 days for completed processing and 14 days for other processing states, measured from the last processing update.
  • This cleanup removes audio and its chunks; processing documents, captions, usage and purchase records remain on the server. It does not delete all data within 90 days.
  • Videos and projects saved on the device are local data. Deleting those files or uninstalling the app does not delete records retained on the server.

Subscriptions

A privacy request does not cancel subscription billing. Cancel renewal in Google Play under Payments & subscriptions → Subscriptions.

See also the Legendei Privacy Policy.

Can we help?

Get in touch with the Legendei team.

hello@legendei.io ↗
Legendei

Your words, in motion.Legendei: AI Video Captions

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